jbet77 Privacy Policy

1Introduction

jbet77 ("jbet77," "we," "us," "our") operates the online gaming platform accessible at jbet77.app (the "Platform"). In the course of providing our services to registered players and visitors in the Philippines and elsewhere, we collect and process certain personal data. We take this responsibility seriously.

This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal data. It also explains the rights available to you as a data subject under Philippine law and how you can exercise those rights. Please read this policy carefully alongside our Terms & Conditions.

By registering an account on jbet77 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform.

2Data Controller

For the purposes of the Data Privacy Act of the Philippines and applicable data protection legislation, jbet77 acts as the personal information controller in respect of the personal data you provide to us or that we collect about you through your use of the Platform.

This means jbet77 determines the purposes and means of processing your personal data. Where we engage third-party service providers to process data on our behalf, those parties act as personal information processors and are bound by contractual obligations to process your data only in accordance with our instructions and this Privacy Policy.

Our designated Data Protection Officer (DPO) can be contacted using the details provided in Section 15 of this policy.

3Personal Data We Collect

jbet77 collects the following categories of personal data, depending on how you interact with the Platform:

3.1 Identity & Contact Data

• Full legal name, date of birth, nationality
• Government-issued identification number (e.g., passport, SSS, UMID, PhilHealth, driver's license)
• Residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines)
• Email address and mobile phone number

3.2 Financial Data

• GCash account number or PayMaya / Maya account details
• Bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) where used for transactions
• Debit card details (card number, expiry — stored in tokenised form only)
• Transaction history, deposit and withdrawal records

3.3 Gaming & Behavioural Data

• Game play history, wager amounts, win/loss records
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)
• Session duration and frequency data

3.4 Technical & Device Data

• IP address, device type, operating system, browser type and version
• Unique device identifiers
• Log data including access times, pages viewed, and referring URLs
• Geolocation data (country/region level, derived from IP address)

3.5 Communications Data

• Records of your communications with our customer support team via live chat or email
• Feedback, complaints, and dispute records

4How We Collect Your Data

jbet77 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and device data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC/AML service providers; fraud prevention data from risk management partners; payment confirmation data from payment processors such as GCash and Maya.
• Regulatory sources: Self-exclusion status information from PAGCOR or other recognised gambling regulatory authorities where applicable.

5How We Use Your Personal Data

jbet77 uses your personal data for the following purposes:

jbet77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6Legal Basis for Processing

Under the Data Privacy Act of the Philippines, jbet77 relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine law, including AML obligations under Republic Act No. 9160, PAGCOR regulatory requirements, and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where our interests are not overridden by your rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7Data Sharing & Disclosure

jbet77 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements.
• Payment processors: GCash, Maya, and banking partners, to facilitate deposits and withdrawals.
• Fraud prevention and AML service providers: To detect and prevent fraudulent activity and money laundering.
• Game software providers: To deliver gaming services; these providers may receive pseudonymised gameplay data.
• IT and cloud infrastructure providers: To host and operate the Platform securely.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities, where required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

8Cookies & Tracking Technologies

jbet77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, display settings) to improve your experience.
• Analytics cookies: Collect anonymised data about how users interact with the Platform to help us improve performance and usability.
• Marketing cookies: Used with your consent to deliver relevant promotional content. You may opt out at any time via your account settings or browser controls.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

9Data Retention

jbet77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming and behavioural data: Retained for the duration of your account and up to three (3) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Technical and device data: Retained for up to twelve (12) months from collection.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

10Data Security

jbet77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial and identity data.
• Tokenisation of payment card details — we never store full card numbers.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Incident response procedures, including mandatory breach notification to the National Privacy Commission within 72 hours of becoming aware of a personal data breach that poses a real risk of serious harm.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

11Your Data Subject Rights

Under the Data Privacy Act of the Philippines, you have the following rights in relation to your personal data held by jbet77. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 15:

jbet77 will respond to all data subject requests within thirty (30) days of receipt. We may request proof of identity before processing your request. If you are dissatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

12Children's Privacy

The jbet77 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gambling regulations. jbet77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from an underage individual, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the jbet77 Platform, please contact our Data Protection Officer immediately using the contact details in Section 15.

13Cross-Border Data Transfers

Some of jbet77's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jbet77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of the Philippines. Such safeguards may include contractual clauses approved by the National Privacy Commission or equivalent data protection authorities.

By using the jbet77 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this policy, subject to the safeguards described above.

14Changes to This Privacy Policy

jbet77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

15Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jbet77, please contact our Data Protection Officer:

• DPO Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the jbet77 Platform
• Response Time: Within 30 days for formal data subject requests; within 24 hours for general privacy enquiries

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.